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CrowdStrike Falcon Endpoint Protection Premium
Full Protection with Premium Threat Hunting & Visibility


CrowdStrike Falcon Endpoint Protection Premium

CrowdStrike Falcon Endpoint Protection Premium

Contact us for Pricing!

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CrowdStrike Falcon Endpoint Protection Premium is the industry’s only unified solution combining next-gen AV (NGAV), endpoint detection and response (EDR), managed threat hunting, integrated threat intelligence and IT hygiene.


 

Overview:

Take breach-stopping power to the next level with extended endpoint visibility into accounts, assets and applications usage.

Stop Breaches with Full Endpoint Protection, Extended Visibility into Accounts, Assets and Application Usage

CrowdStrike Falcon Endpoint Protection Premium is the industry’s only unified solution combining next-gen AV (NGAV), endpoint detection and response (EDR), managed threat hunting, integrated threat intelligence and IT hygiene.

In addition to stopping breaches, Falcon Endpoint Protection Premium allows you to prepare before an attack occurs by adding the visibility you need to reveal areas of exposure — it identifies unprotected and rogue systems and monitors what applications and user accounts are being used in your environment.


Key Benefits

  • Stops breaches
  • Simplifies endpoint protection
  • Provides unparalleled realtime and historical visibility across endpoint events and activities
  • Ensures stealthy attacks don’t go undetected 24/7
  • Accelerates investigation and remediation
  • Delivers automatic and actionable understanding of the attacks in your environment
  • Reveals areas of exposure
  • Elevates your security expertise and capabilities

Cloud-Native Platform

  • Reduced cost and complexity: Eliminates the need for constant signature updates, onpremises management infrastructure and complex integrations
  • Works on Day One: Deploys and is operational in minutes without requiring reboots, fine-tuning, baselining or complex configuration
  • Zero impact on the endpoint: Installation and day-to-day operations have zero impact on endpoints — even when analyzing, searching and investigating

Business Value


Reduces Operational Costs

Reduces Operational Costs

Reduces Endpoint Costs

Reduces Endpoint Costs

Reduces Risks

Reduces Risks

Improves Endpoint Performance

Improves Endpoint Performance


Capabilities:

AI-Powered NGAV

  • Protects against the entire attack spectrum
  • Combines the best prevention technologies: machine learning, AI, indicators of attack (IOAs), exploit blocking and more, to stop known and unknown malware, ransomware, malware-free, fileless and sophisticated and stealthy nation-state attacks
  • Fully protects endpoints both online and offline

Intelligent EDR

  • Prevents silent failure by capturing raw events for automatic detection of malicious activity, providing unparalleled visibility, proactive threat hunting and forensic investigations
  • Unravels an entire attack in one easy-to-grasp process tree enriched with context and threat intelligence data
  • Provides powerful response action to contain, investigate and remediate compromised systems

24/7 Managed Threat Hunting

  • An elite team of security experts proactively hunt, investigate and advise on activity in your environment to ensure threats and high-priority alerts don’t get missed
  • Alert prioritization uniquely pinpoints the most urgent threats and resolves false positives

IT Hygiene

  • Detailed visibility over applications, assets and user accounts
  • Identifies rogue computers and unprotected systems
  • Sees who and what is on your network at all times

Device Control

  • Provides detailed visibility on USB device usage
  • Granular policy enforcement ensures control over USB devices being used in your environment

Integrated Threat Intelligence

  • Enables you to fully understand the threats in your environment and easily prioritize a response with threat severity assessment
  • Eliminates guesswork, so you can respond to threats decisively
  • Automatically determines the scope and impact of threats found in your environment
  • Provides a broader set of IOCs for faster, better protection

Modules Include:


Falcon Prevent


Falcon Prevent

Next-gen AV
Protects against both malware and malware-free attacks; third-party tested and certified, allowing organizations to confidently replace their existing legacy AV


Falcon Insight


Falcon Insight

Endpoint Detection & Response
Delivers continuous and comprehensive endpoint visibility across detection, response and forensics, so nothing is missed and potential breaches can be stopped


Falcon Discover


Falcon Discover

IT Hygiene
Identifies unauthorized systems and applications, and alerts in real time to the use of privileged credentials in your environment, enabling faster remediation


Falcon X


Falcon X

Integrated Threat Intelligence
Integrates threat intelligence into endpoint protection, automating incident investigations and speeding breach response


Falcon Device Control


Falcon Device Control

USB Device Protection
Enable safe and accountable USB device usage with effortless visibility and precise and granular control of USB device utilization


Falcon Overwatch


Falcon Overwatch

Threat Hunting Service
Identifies attacks and stops breaches 24/7 with an elite team of experts who proactively hunt, investigate and advise on threat activity in your environment


Screenshots:


Take Breach Protection to the Next Level

Take Breach Protection to the Next Level

Visibility on assets, applications and user accounts

In addition to stopping breaches, Falcon Endpoint Protection Premium allows you to:

  • Prepare before an attack occurs by adding the visibility you need to reveal areas of exposure — it identifies unprotected and rogue systems and monitors what applications and user accounts are being used in your environment
  • Validate your readiness with health checks, proactive configuration and quarterly briefings, and security recommendations from CrowdStrike security experts

Unmatched Protection and Visibility

Unmatched Protection and Visibility

Unified dashboards provide an instant view of your endpoint security situation - what’s happening, who is at risk, etc

  • Falcon Premium is the industry’s only unified endpoint security solution combining next-generation AV, EDR, managed threat hunting, integrated threat intelligence and IT hygiene

Simplify Efficiency and Completeness

Simplify Efficiency and Completeness

Tens of thousands of endpoints operational in hours

  • Includes all the components needed to anticipate, prevent, detect and respond to breaches
  • Deploys in minutes and is immediately operational
  • Virtually zero impact on endpoints
  • Easy upgrade from an existing CrowdStrike solution and add capabilities delivered by the CrowdStrike Falcon Platform without requiring any deployment
  • Automatically kept up-to-date with SaaS delivery
  • Adapts to all needs, growth and security status

IT Hygiene

IT Hygiene

Detailed visibility over applications, assets and user accounts

  • Identifies rogue computers instantly
  • Sees who and what is on your network at all times<
  • Finds unprotected systems
  • Sees where and how user accounts are being used, including privileged accounts
  • Gains real-time and historical inventory of application usage in your environment

AI Powered NGAV

AI Powered NGAV

AI powered Machine Learning and IOAs protect against attacks

  • Protects against known and unknown malware, and malware-free or fileless attacks
  • Combines the best and latest prevention technologies such as machine learning, AI, indicators of attack (IOAs) and more
  • Eliminates ransomware
  • Covers the gaps left by legacy AV
  • Fully protects endpoints online and offline

EDR

EDR

Intelligent EDR automatically detects attacks and threat intel integration provides attribution

  • Continuous raw event recording provides unparalleled visibility
  • Full endpoint activity details enable proactive and managed threat hunting and forensic investigations
  • Intelligent EDR automatically detects malicious and attacker activity
  • Unravels entire attack in one easy-to-grasp process tree enriched with context and threat intelligence data
  • Provides powerful response action to contain and investigate compromised systems, including on-the-fly remote access to endpoints to take immediate action
  • Five-second search returns threat hunting and investigation query results in five seconds or less

Managed Threat Hunting

Managed Threat Hunting

An additional layer of monitoring and analysis to ensure that threats never get missed

Elevate your security efficiency with the expertise, assistance and knowledge with CrowdStrike’s elite team of security experts at your side at all times providing:

  • Proactively hunts for threats 24/7, eliminating false negatives
  • Uniquely pinpoints the most urgent threats in your environment and resolves false positives
  • Threat hunters partner with your security operations team to provide clarity on an attack and guidance on what to do next.

Device Control

Device Control

Detailed visibility on USB devices utilization

Reduces the risks associated with USB devices by providing:

  • Granular policy enforcement to ensure control over USB devices used in the environment
  • Effortless visibility across USB device usage, including what files are being copied to USB storage
  • Insightful dashboards automatically provide detailed information such as class, vendor, product, serial number

Integrated Threat Intelligence

Integrated Threat Intelligence

Fully understand the threats in your environment and what to do about them

Malware research and analysis at your fingertips

  • Eliminate guesswork and uncertainty to respond to threats decisively
  • Automatically determine the scope and impact of threats found in your environment
  • Easily prioritize responses with threat severity assessment
  • Immediately get recovery steps and resolve incidents with in-depth threat analysis
  • Find out if you are targeted, who is targeting you and how to prepare and get ahead

The Power of the Cloud

The Power of the Cloud

Tens of thousands of endpoints operational in hours

CrowdStrike’s cloud-native platform eliminates complexity and simplifies endpoint security operations to drive down operational cost

  • Reduced cost and complexity: Operates without the need for constant signature updates, on-premises management infrastructure or complex integrations.
  • Protection of the crowd: Allows everyone to be protected against a threat encountered in just one environment. Automatically scales to adapt to growth and changing needs.
  • Restores endpoint performance: Installation and day-to-day operations bear zero impact on endpoints — even when analyzing, searching and investigating.
  • Works on day one: Deploys and is operational in minutes.

Compare Falcon Endpoint Protection Solutions:


  Falcon Pro Falcon Enterprise Falcon Premium Falcon Complete
  Replace legacy AV with market-leading NGAV and integrated threat intelligence and immediate response Unified NGAV, EDR, managed threat hunting and integrated threat intelligence Full endpoint protection with threat hunting and expanded visibility Endpoint protection delivered as-a-service and backed with a Breach Prevention Warranty up to $1M.

Falcon Prevent
Next-Generation Antivirus

Include

Include

Include

 









Fully managed endpoint protection
delivered as a service by a CrowdStrike team of experts.


Falcon X
Threat Intelligence

Include

Include

Include

Falcon Insight
Endpoint Detection & Response
 
Include

Include

Falcon Device Control
Device Control

Optional

Include

Include

Falcon Overwatch
Threat Hunting
 
Include

Include

Falcon Discover
IT Hygiene
 
Optional

Include

CrowdStrike Services
Incident Response & Proactive Services

Optional

Optional

Optional

Support:

CrowdStrike offers premium support services to assist you with deployment and ongoing use of the CrowdStrike Falcon platform to ensure your success in keeping your environment secure and stopping breaches.

The CrowdStrike support organization is dedicated to resolving any issues quickly and effectively

CrowdStrike provides multiple levels of support so you can choose the level that best fits your organization’s requirements and ensures that you receive the most benefit from your investment in CrowdStrike.

CrowdStrike provides four levels of support:

Standard Support

Standard Support is bundled free with all Falcon subscriptions, providing basic support services, with a next-business-day response service level agreement (SLA).

Express Support

Express Support is designed for customers in small to medium-sized enterprise environments where deployment and operational issues must be addressed as quickly as possible.

Express Support provides everything included in Standard Support, plus:

  • Prioritized case handling
  • Quarterly health checks and reports
  • Knowledge transfer opportunities
  • Access to CrowdStrike’s team of technical account managers (TAMs) for product advice and issue escalation
  • Enhanced knowledge base
  • Premium video and webinar content

Essential Support

Essential Support is designed for mid-sized enterprise environments. From planning your deployment to ongoing operations, CrowdStrike’s team of support professionals understands the importance of your mission and are committed to working with you to avoid problems and resolve issues as quickly as possible.

Companies that value proactive engagement to avoid issues and fast and predictable access to support will benefit from this service.

Essential Support provides everything included in Express Support, plus:

  • 30 days of personalized onboarding support
  • Invitations to Beta Programs
  • Periodic proactive calls from a TAM
  • Reports covering the overall health of your CrowdStrike deployment, best practices, tuning, case status and reviews of new product features and capabilities

Elite Support

Elite Support is the highest level of support provided by CrowdStrike. A named TAM works closely with you as an extension of your team.

Elite Support builds on CrowdStrike Essential Support and adds the following:

  • Custom reporting
  • Weekly scheduled meetings
  • On-site visits (up to quarterly)
  • Product management team access
  • Named TAM

Support Level Standard Express Essential Elite
Support Access
Support Portal (Knowledge Base, Case Submissions)
24/7/365 Phone Support for Emergencies
Live Chat (Business Hours)
Priority Case Assignment  
Premium Support Content (Articles, Videos, Webinars)  
Access to TAM Team for Product Advice and Escalations  
Named TAM      
Technical Account Management
Proactive Case Management    
Quarterly Reports   Custom
Weekly Deployment Follow-up Meetings    
Proactive Outreach    
Quarterly Health Checks  
Beta Program Invitations    
Roadmap Webinars  
On-site Visits      
Ad-hoc Product Guidance and Knowledge Transfer    
First 30 Days Ramp-Up
Welcome Letter  
1:1 Quick Start Call    
Weekly and Monthly Premium Support Newsletters    
Onboarding Webinar  

Support Care

Response Time

  • Standard: The support engineer responds to technical issues within one business day of a call or one business hour for critical issues.
  • Express, Essential: The support engineer responds to technical issues within four business hours of a call or one business hour for critical issues.
  • Elite: The support engineer responds to technical issues within four business hours of a call or one business hour for critical issues.

24x7 Critical Issue Support

  • Standard: For critical technical issues (P1 – Network down), the support team is available around the clock.
  • Express, Essential and Elite: For critical technical issues, the team will be available around the clock, escalating issues as appropriate for the quickest possible resolution. You will be given a dedicated phone number for these critical cases.

Prioritized Case Handling

  • Express, Essential and Elite Support cases take precedence over Standard cases at the same priority level.

Proactive Support

  • Essential and Elite: During periodic calls scheduled at your convenience, a member of the TAM team will provide Q&A or just-in-time training on topics of your choice, updates on the latest product features, and general platform health checks.

Product Care

Defect Handling

  • Standard: When determined the issue could be caused by a defect in the product, a case will be opened on the customer’s behalf and managed to resolution.
  • Express, Essential and Elite: When determined the issue could be caused by a defect in the product, the customer’s ticket will take precedence over others within the same priority level.

Feature Requests

Feature requests should be submitted through the Ideas section in the Falcon Support Portal where they are regularly reviewed and prioritized by the product teams.

Account Care

Technical Account Manager Team

  • Express, Essential and Elite: You receive direct access to the TAM team, which will be your liaison to support and product management.

Pricing Notes:

CrowdStrike Products
CrowdStrike Falcon Endpoint Protection
CrowdStrike Falcon Endpoint Protection Premium
Contact us for Pricing!