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CrowdStrike Falcon Endpoint Protection Pro
Provides True Next-Gen AV with Integrated Threat Intelligence and Response


CrowdStrike Falcon Endpoint Protection Pro

CrowdStrike Falcon Endpoint Protection Pro

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CrowdStrike Falcon Endpoint Protection Pro offers the ideal AV replacement solution by combining the most effective prevention technologies and full attack visibility with built-in threat intelligence and response. It’s powered by the cloud and a single lightweight agent that operates without the need for constant signature updates, on-premises management infrastructure or complex integrations, making it fast and easy to replace your AV and get even more: superior prevention, integrated threat intelligence and immediate response.


 

Overview:

Market-leading NGAV proven to stop malware with integrated threat intelligence and immediate response — with a single lightweight agent that operates without the need for constant signature updates, on-premises management infrastructure or complex integrations, making it fast and easy to replace your AV.

Upgrade to cutting-edge defenses

CrowdStrike Falcon Endpoint Protection Pro offers the ideal AV replacement solution by combining the most effective prevention technologies and full attack visibility with built-in threat intelligence and response. It’s powered by the cloud and a single lightweight agent that operates without the need for constant signature updates, on-premises management infrastructure or complex integrations, making it fast and easy to replace your AV and get even more: superior prevention, integrated threat intelligence and immediate response.


Key Benefits

  • Enables you to migrate with confidence
  • Replaces AV quickly and easily
  • Simplifies endpoint protection
  • Protects against the entire attack spectrum

Easies AV Replacement

  • Works on Day One: Deploys and is operational in minutes with a single, lightweight agent — no tuning or reboot required
  • Virtually zero impact on the endpoint — from initial installation to ongoing day-to-day use
  • Automatically kept up to date with cloudnative architecture Operates seamlessly alongside AV, as you migrate

Business Value


Boost Prevention Capabilities

Boost Prevention Capabilities

Increases Security Efficiency

Increases Security Efficiency

Increases Endpoint Performance

Increases Endpoint Performance

Eliminate Cost and Burden Associated with Keeping Up-to-date

Eliminate Cost and Burden Associated with Keeping Up-to-date


Capabilities:

AI-Powered NGAV

  • Protects against the entire spectrum without requiring daily and cumbersome updates
  • Combines the best prevention technologies, including machine learning, AI, indicators of attack (IOAs), exploit blocking and more, to stop ransomware as well as malware-free and fileless attacks
  • Covers the gaps left by legacy AV
  • Fully protects endpoints both online and offline

Full Attack Visibility

  • Unravels an entire attack in one easy-to-grasp process tree enriched with contextual and threat intelligence data
  • Provides unparalleled alert context and visibility
  • Keeps detection details for 90 days

Integrated Threat Intelligence

  • Enables you to fully understand the threats in your environment and easily prioritize responses with threat severity assessment
  • Eliminates guesswork and uncertainty so you can respond to threats decisively
  • Automatically determines the scope and impact of threats found in your environment

Control and Respond

  • Provides powerful response action to contain and investigate compromised systems
  • Ensures on-the-fly remote endpoint access for immediate action with surgical precision

Modules Include:


Falcon Prevent


Falcon Prevent

Next-gen AV
Protects against both malware and malware-free attacks; third-party tested and certified, allowing organizations to confidently replace their existing legacy AV


Falcon X


Falcon X

Integrated Threat Intelligence
Integrates threat intelligence into endpoint protection, automating incident investigations and speeding breach response


Screenshots:


Upgrade from legacy AV to cutting edge defenses

Upgrade from legacy AV to cutting edge defenses

Process tree unravels attacks at a glance while providing all the context and details

  • Unmatched prevention capabilities protect against known, unknown malware and ransomware, and fileless and malware-free attacks
  • Full attack visibility provides details, context and history for every alert
  • Powerful response enables precise and granular remediation
  • Threat Intelligence integration immediately assesses the origin, impact and severity of threats in the environment and provides recovery guidance for decisive incident response and remediation

State-Of-The-Art Prevention

State-Of-The-Art Prevention

Uses a powerful array of technologies to prevent attacks

Falcon Endpoint Protection Pro uses a complementary array of technologies to prevent threats:

  • Machine learning and artificial intelligence for detection of known and zero-day malware, and ransomware
  • Behavior-based indicators of attack (IOAs) prevent sophisticated attacks, including fileless and malware-free attacks
  • Exploit blocking to stop the execution and spread of threats via unpatched vulnerabilities
  • Threat intelligence prevention to block activities known to be malicious

The Easiest AV Replacement Solution

The Easiest AV Replacement Solution

Tens of thousands of endpoints operational in hours

  • Simplifies operations with signatureless protection
  • Deploys in minutes and is immediately operational with cloud-delivered architecture
  • Automatically kept up to date with native cloud architecture

Restore Performance and Productivity

Restore Performance and Productivity

Restores endpoint performance

  • Virtually zero impact on the endpoint — from initial installation to ongoing day-to-day use
  • Operates with only a tiny footprint on the endpoint
  • Simplifies operations with signatureless protection

AI Powered NGAV

AI Powered NGAV

AI powered Machine Learning and IOAs protect against attacks

  • Protects against known and unknown malware, and malware-free or fileless attacks
  • Combines the best and latest NGAV prevention technologies such as machine learning, AI, indicators of attack (IOAs) and more
  • Eliminates ransomware
  • Covers the gaps left by legacy AV
  • Fully protects endpoints online and offline

Full Attack Visibility at a Glance

Full Attack Visibility at a Glance

Process tree unravels attacks at a glance, providing all the context and details

  • Provides unparalleled alert context and visibility
  • Keeps detection details for 90 days
  • Unravels an entire attack in one easy-to-grasp process tree enriched with contextual and threat intelligence data

Control and Respond

Control and Respond

Immediately respond with surgical precision

  • Real-Time Response
    Provides powerful response action to investigate compromised systems, including on-the-fly remote access to endpoints to take immediate action
  • Network Containment
    Responds decisively by containing endpoints under investigation
  • Fast and Easy Remediation
    Allows you to remotely and safely access compromised systems to start remediation without delay

Integrated Threat Intelligence

Integrated Threat Intelligence

Fully understand the threats in your environment and what to do about them

Malware research and analysis at your fingertips

  • Eliminate guesswork and uncertainty to respond to threats decisively
  • Automatically determine the scope and impact of threats found in your environment
  • Easily prioritize responses with threat severity assessment
  • Immediately get recovery steps and resolve incidents with in-depth threat analysis
  • Find out if you are targeted, who is targeting you and how to prepare and get ahead

The Power of the Cloud

The Power of the Cloud

Tens of thousands of endpoints operational in hours

CrowdStrike’s cloud-native platform eliminates complexity and simplifies endpoint security operations to drive down operational cost

  • Reduced cost and complexity: Operates without the need for constant signature updates, on-premises management infrastructure or complex integrations.
  • Protection of the crowd: Allows everyone to be protected against a threat encountered in just one environment. Automatically scales to adapt to growth and changing needs.
  • Restores endpoint performance: Installation and day-to-day operations bear zero impact on endpoints — even when analyzing, searching and investigating.
  • Works on day one: Deploys and is operational in minutes.

Compare Falcon Endpoint Protection Solutions:


  Falcon Pro Falcon Enterprise Falcon Premium Falcon Complete
  Replace legacy AV with market-leading NGAV and integrated threat intelligence and immediate response Unified NGAV, EDR, managed threat hunting and integrated threat intelligence Full endpoint protection with threat hunting and expanded visibility Endpoint protection delivered as-a-service and backed with a Breach Prevention Warranty up to $1M.

Falcon Prevent
Next-Generation Antivirus

Include

Include

Include

 









Fully managed endpoint protection
delivered as a service by a CrowdStrike team of experts.


Falcon X
Threat Intelligence

Include

Include

Include

Falcon Insight
Endpoint Detection & Response
 
Include

Include

Falcon Device Control
Device Control

Optional

Include

Include

Falcon Overwatch
Threat Hunting
 
Include

Include

Falcon Discover
IT Hygiene
 
Optional

Include

CrowdStrike Services
Incident Response & Proactive Services

Optional

Optional

Optional

Support:

CrowdStrike offers premium support services to assist you with deployment and ongoing use of the CrowdStrike Falcon platform to ensure your success in keeping your environment secure and stopping breaches.

The CrowdStrike support organization is dedicated to resolving any issues quickly and effectively

CrowdStrike provides multiple levels of support so you can choose the level that best fits your organization’s requirements and ensures that you receive the most benefit from your investment in CrowdStrike.

CrowdStrike provides four levels of support:

Standard Support

Standard Support is bundled free with all Falcon subscriptions, providing basic support services, with a next-business-day response service level agreement (SLA).

Express Support

Express Support is designed for customers in small to medium-sized enterprise environments where deployment and operational issues must be addressed as quickly as possible.

Express Support provides everything included in Standard Support, plus:

  • Prioritized case handling
  • Quarterly health checks and reports
  • Knowledge transfer opportunities
  • Access to CrowdStrike’s team of technical account managers (TAMs) for product advice and issue escalation
  • Enhanced knowledge base
  • Premium video and webinar content

Essential Support

Essential Support is designed for mid-sized enterprise environments. From planning your deployment to ongoing operations, CrowdStrike’s team of support professionals understands the importance of your mission and are committed to working with you to avoid problems and resolve issues as quickly as possible.

Companies that value proactive engagement to avoid issues and fast and predictable access to support will benefit from this service.

Essential Support provides everything included in Express Support, plus:

  • 30 days of personalized onboarding support
  • Invitations to Beta Programs
  • Periodic proactive calls from a TAM
  • Reports covering the overall health of your CrowdStrike deployment, best practices, tuning, case status and reviews of new product features and capabilities

Elite Support

Elite Support is the highest level of support provided by CrowdStrike. A named TAM works closely with you as an extension of your team.

Elite Support builds on CrowdStrike Essential Support and adds the following:

  • Custom reporting
  • Weekly scheduled meetings
  • On-site visits (up to quarterly)
  • Product management team access
  • Named TAM

Support Level Standard Express Essential Elite
Support Access
Support Portal (Knowledge Base, Case Submissions)
24/7/365 Phone Support for Emergencies
Live Chat (Business Hours)
Priority Case Assignment  
Premium Support Content (Articles, Videos, Webinars)  
Access to TAM Team for Product Advice and Escalations  
Named TAM      
Technical Account Management
Proactive Case Management    
Quarterly Reports   Custom
Weekly Deployment Follow-up Meetings    
Proactive Outreach    
Quarterly Health Checks  
Beta Program Invitations    
Roadmap Webinars  
On-site Visits      
Ad-hoc Product Guidance and Knowledge Transfer    
First 30 Days Ramp-Up
Welcome Letter  
1:1 Quick Start Call    
Weekly and Monthly Premium Support Newsletters    
Onboarding Webinar  

Support Care

Response Time

  • Standard: The support engineer responds to technical issues within one business day of a call or one business hour for critical issues.
  • Express, Essential: The support engineer responds to technical issues within four business hours of a call or one business hour for critical issues.
  • Elite: The support engineer responds to technical issues within four business hours of a call or one business hour for critical issues.

24x7 Critical Issue Support

  • Standard: For critical technical issues (P1 – Network down), the support team is available around the clock.
  • Express, Essential and Elite: For critical technical issues, the team will be available around the clock, escalating issues as appropriate for the quickest possible resolution. You will be given a dedicated phone number for these critical cases.

Prioritized Case Handling

  • Express, Essential and Elite Support cases take precedence over Standard cases at the same priority level.

Proactive Support

  • Essential and Elite: During periodic calls scheduled at your convenience, a member of the TAM team will provide Q&A or just-in-time training on topics of your choice, updates on the latest product features, and general platform health checks.

Product Care

Defect Handling

  • Standard: When determined the issue could be caused by a defect in the product, a case will be opened on the customer’s behalf and managed to resolution.
  • Express, Essential and Elite: When determined the issue could be caused by a defect in the product, the customer’s ticket will take precedence over others within the same priority level.

Feature Requests

Feature requests should be submitted through the Ideas section in the Falcon Support Portal where they are regularly reviewed and prioritized by the product teams.

Account Care

Technical Account Manager Team

  • Express, Essential and Elite: You receive direct access to the TAM team, which will be your liaison to support and product management.

Pricing Notes:

CrowdStrike Products
CrowdStrike Falcon Endpoint Protection
CrowdStrike Falcon Endpoint Protection Pro
Contact us for Pricing!